Every SAP layer.
Every lifecycle phase.
BasisFlex service towers span the full SAP Platform Engineering lifecycle — from infrastructure provisioning to AI layer readiness. Each tower is a composable, independently sellable unit with defined scope, triggers, and business impact.
Service Towers
Platform Governance & Landscape Architecture
Define and govern the SAP landscape foundation — system topology, naming conventions, environment segregation, and clean-core alignment across ECC, S/4HANA, and BW.
System topology, sizing, DEV/QAS/PRD architecture for ECC, S/4, BW environments
New implementation, greenfield project, landscape review
Reduced complexity, lower TCO, scalable foundation
DEV/QAS/PRD alignment, sandbox strategy, system count optimization
Landscape sprawl, cost pressure, consolidation initiative
Optimized licensing, cleaner change management
Custom code governance framework, extensibility assessment, retrofit planning
S/4HANA migration preparation, upgrade readiness
Reduced upgrade risk, faster release cycles
System IDs, client numbers, transport routes, environment naming conventions
New landscape build, onboarding, audit finding
Operational clarity, audit compliance
Modular Sellable Units
Each unit under Service Tower 960 is independently deliverable — select only the operational components your landscape requires.
System Provisioning & Setup
New system build, initial configuration, transport route setup, and production readiness verification.
Client & Tenant Management
Client copy, deletion, transport configuration, and tenant lifecycle management for MDC environments.
Transport Operations
Daily transport import execution, queue management, conflict resolution, and import monitoring.
Security Operations
SAP Notes implementation, authorization reviews, SSO maintenance, and vulnerability tracking.
Performance Monitoring
System performance analysis, workload monitoring, bottleneck identification, and optimization recommendations.
Incident Management
SAP incident response, root cause analysis, workaround implementation, and permanent fix coordination.
Upgrade Coordination
Support Package Stack upgrades, kernel patches, Enhancement Package coordination, and regression testing support.
Go-Live & Hypercare
Go-live readiness assessment, cutover execution support, hypercare monitoring, and stabilization management.